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Have you recently been affected by a Natural Disaster?
Help is available if your property was damaged or your ability to repay your mortgage was affected by a recent natural disaster. We can help with insurance claims, payment plans and other servicing options during your recovery from the disaster. Assistance may vary depending on the type of disaster and if the disaster qualifies as a Presidentially declared disaster. You can check if your property falls under the Presidentially declared disaster on FEMAs (Federal Emergency Management Agencys) website at: www.DisasterAssistance.gov under LIST OF DISASTERS.
I was affected by a Presidentially Declared disaster
Disaster Customer Brochure (English)
Disaster Customer Brochure (Spanish)
Welcome to the Rural Development, Rural Housing Service, Home Loans Web site. As a part of USDA Rural Development, our mission is to be a cost-effective service provider that strives to help homeowners and their families remain successful homeowners throughout the term of the loan.
Our home loans
are serviced by the Customer Service Center (CSC), located in St. Louis, Missouri. The CSC services mortgage loans and grants to individuals in rural areas throughout the United States, Puerto Rico, American Samoa, Virgin Islands and the Pacific Trust Territories.
If you would like information about obtaining a home loan with Rural Development, contact your local service center.
If you have an account with us and you would like to view your mortgage account information, you must first obtain a USDA level 1 Customer ID and Password, which you can do by registering below.
If you already have a USDA level 1 or level 2 Customer ID and Password, you can Login below.
Important Information for Existing Borrowers
USDA, Rural Development (RD) recently received reports of homeowners receiving letters offering special assistance through the Home Affordable Modification Program (HAMP)
and Making Home Affordable trial programs for loans that are delinquent.
The letter provides a payment plan and asks the customer to complete a form to be faxed or mailed which contains private information (social security number, signature).
Do not respond to this inquiry, this is not a legitimate request. If you receive a suspicious call or letter regarding your RD home loan do not
follow the instructions and call us at 1-800-414-1226 to speak to a representative. If you suspect you have been a victim of identity fraud you should contact your local authorities.
We apologize for any inconvenience this may cause.
Regular hours are from 7 a.m. to 5 p.m. Monday through Friday Central Time (CT).
If you are impacted by COVID 19 Rural Development may be able to assist you. Please call 1-800-414-1226, have your account number and last four digits of your social security number available and follow the prompts to speak to a representative or retrieve account information.
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Payment Assistance: If your household income has decreased and you do not think you can
make your mortgage payment, call us and ask for a Payment Assistance package. We will
review the information you provide and determine if you are eligible for payment assistance or
for more assistance than you currently receive.
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Mortgage (Payment) Forbearance Guidance:
Borrowers who experience financial hardship due, directly, or indirectly, to the COVID-19 emergency may request and be granted an initial forbearance
until the COVID-19 emergency ends. The initial forbearance period may be up to 180 days and the borrower may request an extension of up to an additional 180 days.
Borrowers who received an initial CARES Act forbearance before June 30, 2020, may be granted up to two additional three-month payment forbearances.
The borrower must request each extension individually.
During the forbearance options outlined above, no accrual of fees, penalties or interest may be charged to the borrower beyond the amounts calculated as if the borrower
had made all contractual payments in a timely fashion.
The USDA Customer Service Center (CSC) recently received reports of customers being contacted by someone claiming to be a CSC representative offering a special rate to bring delinquent accounts current for a fee. The caller asks the fee be paid by use of a prepaid credit card or other methods of payment that are difficult to stop or track.
Please note the USDA CSC does not accept credit cards as a form of payment. If you receive a suspicious call regarding your loan payment do not follow the instructions and call the CSC at 1-800-414-1226 to speak to a representative. If you suspect you have been a victim of fraud you should contact your local authorities.
IRS Direct File Information
Presente sus impuestos gratis con
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Important Information About Homeowners Insurance
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Servicing Information
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Steps to Avoid Foreclosure
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Let Us Help You - Call 1-800-793-8861 today to see what options may
be available to you.
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Natural Disaster Assistance
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Visit www.disasterassistance.gov to see what assistance may be available if you were impacted by a natural disaster.
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Credit Counseling
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Visit
www.hud.gov/offices/hsg/sfh/hcc/hcs.cfm
for a list of certified counselors in your area or call
1-800-569-4287.
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