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Help
 

This Web site is your access point to mortgage account information for Rural Housing loans held by Rural Development.  If you have questions about your mortgage loan with Rural Development, you can contact the Centralized Servicing Center (CSC) by phone or email.
 

 
 

Phone

 
 

For general inquiries and information about your current mortgage loan, call 1-800-414-1226 or 1-800-438-1832 (TDD/TTY Hearing Impaired only) to speak with a Customer Service Representative, Monday through Friday 7 a.m. to 5 p.m. Central Time.
   or
For information about your past due mortgage loan, call 1-800-793-8861 to speak with a Counselor, Monday through Thursday 7 a.m. to 9 p.m., Friday 7 a.m. to 5 p.m., and Saturday
7 a.m. to 1 p.m. Central Time.

Please have your loan number and last four digits of your social security number ready when you call.
 

 

Email

 
 

For general inquiries and information about your mortgage loan, email the CSC at rdquestion@stl.usda.gov.  Please include your loan number in your email.  Allow 2 business days for a reply email.

If you are having technical difficulties with this Web site, please send an email to RDHomeLoans@stl.usda.gov.  

 

 
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